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    What purity of gold is used in your collections?

    We primarily use 22-Karat (916) gold in our jewellery, which is the widely accepted standard for fine gold jewelry in our region. This purity offers the perfect balance of high gold value and the durability needed for daily wear and intricate designs.

    Is the jewellery certified and guaranteed for purity?

    Yes, every piece of jewellery purchased from Ghulam Nabi Jewellers is guaranteed for its stated purity and weight. All transactions include an official invoice and certificate detailing the gold carat, gross weight, and net weight of the gold.

    How is the final price of an item determined?

    The total price is calculated based on three components:

    1. The Current Live Gold Rate (per gram, updated daily).

    2. The Making Charges (or labor cost, which varies based on the intricacy of the design).

    3. The Cost of Stones (if the design includes diamonds or gemstones).

    Can I place an order for custom-made jewellery?

    Absolutely. We specialize in crafting unique pieces, including bridal sets, heirloom jewelry, and custom karas (bangles). Please contact us directly via phone or email to schedule a consultation with our design team.

    What is your policy for exchanges and buy-back?

    We offer a transparent exchange and buy-back policy based on the prevailing live gold rate at the time of the transaction. The specific terms and charges (such as a deduction for making charges) are clearly outlined on your purchase receipt and can be explained by our staff.

    Do you offer shipping outside of Quetta, Pakistan?

    Yes. We provide secure, insured, and traceable shipping for all orders. We offer both domestic shipping across Pakistan and international shipping to various locations. Shipping costs and delivery times will be calculated at checkout based on the destination.

    How can I ensure I order the correct ring or bangle size online?

    We provide a comprehensive Sizing Guide on our website which includes printable measuring tools and clear instructions for rings and bangles/karas. If you require further assistance, our customer service team is available via WhatsApp or phone to guide you through the process.

    Do you offer jewellery repair, resizing, or maintenance services?

    Yes, we provide comprehensive after-sales services for all jewellery purchased from us, including professional cleaning, polishing, ring resizing, and minor repairs or stone settings. Please contact our service department to schedule an appointment or get an estimate for the work required.

    Can I exchange old gold jewellery for a new design?

    We operate a gold exchange program that allows customers to trade in their existing gold jewellery (even if it wasn't purchased from us) towards the purchase of a new design. The value of your old gold will be assessed based on its weight and purity according to the prevailing market rates on the day of the exchange.

    How often are your online Gold Collection and rates updated?

    Our Gold Rates are linked to the live market and are typically updated multiple times throughout the day to ensure accuracy. Our Online Collection is updated regularly—sometimes daily—with our latest arrivals, new seasonal designs, and additions to the popular Bridal and Bangle categories.